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Frequently Asked Questions

Q: How do you send the products?
A: Our products are sent via ground UPS.

Q: Can you send to P.O. Boxes
A: Unfortunately, we cannot send to P.O. Box addresses or GPO boxes.

Q: How long will the shipping take?
A: We ship orders Monday through Thursday. The duration of the shipping depends on where the product is shipped to.

Q: Do you ship to Canada, Mexico, internationally?
A: Unfortunately, we do not. This is due to the fact that we have no control of how long our products will stay in Customs. We ensure our customers that they will always receive our freshest products with the highest integrity.

Q: What is the difference between the Rikki brand and Masa's brand?
A: The Rikki brand is our refrigerated line of dressings, sauces and marinades, which need to be refrigerated prior to opening. The Masa's brand of dressings and sauces are shelf stable, meaning they do not need to be refrigerated prior opening. The process, and sometimes ingredients, are what differentiates Rikki's from the Masa line of dressings/sauces.

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